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Set up biometrics

Follow these steps to log into the TSB Mobile Banking App using your fingerprint or face.

Steps for an Android device

Step 2

Tag fingerprint login

Tag fingerprint login

Step 7

Your fingerprint login is ready, tap ‘Close’ to exit

Your fingerprint login is ready, tap ‘Close’ to exit

Step 5

To continue, tap ‘Set up’

To continue, tap ‘Set up’

Step 6

Please wait while we set up your fingerprint login

Please wait while we set up your fingerprint login

Step 3

Toggle the fingerprint authentication on

Toggle the fingerprint authentication on

Step 4

To activate it, tap ‘Yes’

To activate it, tap ‘Yes’

Step 1

On Android, go to your profile

On Android, go to your profile

Steps for an iOS device

Step 2

Tap Face ID login.

Tap Face ID login.

Step 7

Face ID is now configured.

Face ID is now configured.

Step 8

Your Face ID is ready, tap ‘Close’ to exit.

Your Face ID is ready, tap ‘Close’ to exit.

Step 5

To continue, tap ‘Set up’.

To continue, tap ‘Set up’.

Step 6

Set up your Face ID.

Set up your Face ID.

Step 3

Toggle Face ID login on.

Toggle Face ID login on.

Step 4

To activate it, tap ‘Yes’.

To activate it, tap ‘Yes’.

Step 1

On iOS, go to your profile.

On iOS, go to your profile.

Not using the TSB Mobile Banking App yet? Learn more about the app or download it now.

Need further help? Visit our Help & Support page.